Warranty & Roadside Assistance
This limited worry free warranty covers most services and repairs for 36 months or 36,000 miles after you have spent $25 or more on a single invoice. When you are more than 25 miles away from the original service facility, you must call with your original Carolina Car Care invoice number to our warranty administrator at 1(866)588-0728. The administrator will direct you to the nearest repair center for warranty repairs. This service is available from 8:00am to 8:00pm (Eastern Time). If you are less than 25 miles from the original service facility you will be directed back to them. Please contact Carolina Car Care if you have further questions.
Complimentary roadside assistance is made available to every customer who purchases $25 or more in services on a single invoice. The roadside assistance program offers up to $150 reimbursement for the following services: Towing (if more than 25 miles from our location), Battery Jump Start, Emergency Fuel Delivery, Lock Out Aid, and Flat Tire Assistance. Use the dedicated toll-free number (1-866-588-0728) to be connected to a dispatch agent who will coordinate the service (it's available 24/7). Roadside assistance benefit coverage is available 365 days from the service invoice date. Each time you return to Carolina Car Care for service of $25 or more, you extend the roadside assistance coverage for 365 days. Call Carolina Car Care with any questions.