I didn’t realize they had been bought out so I scheduled a routine oil change. Every time I’ve gone In they’ve tried to upsell me-not sure why I keep going back. The guy at the front today said he was new and asked me if I wanted to rotate my tires for only $15 instead of the normal $20 before he even looked up my information. I asked how much it would be for my 2006 Dodge Durango’s oil change and he said $58. I called Dodge and AAA Car Center and it was just so much affordable I had to leave. It was affordable when they were honest and I didn’t like the automatic upsell before he even looked me up.
Alana, I am sorry to hear that you had a bad experience today. Just to clarify, although the name has changed, we are the same company. As for the “upsell” - a tire rotation is standard every other oil change if you use regular oil, or every oil change for synthetic oil. The price you were quoted was for the oil change and tire rotation combined. Please let me know if you have any questions. David
- Greensboro