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Excellent customer service!
I love Carolina Car Care. Great customer service , very fast and efficient!
Somewhat pricey, but they do excellent work.
If I could give them a worse review/rating I would. Whatever you do don’t take your car here for inspection because it will fail for some reason so that they can con you into paying some enormous repair bill. They suggested I pay $1000 to get my car fixed (whose value is no more than $1500) and after taking my car to another mechanic they explained that technically they should not be allowed to fail my cars inspection for the reason they did. While in the lobby I overheard them doing the same thing to another costumer (also a UNCG student). Clearly I should have read the reviews before taking my car here and I hope you will do the same. Big waste of time and money for a company clearly full of crooks.
Great customer service. Decent pricing however I just left and I feel played. I was told by an employee that my walk out cost would be 221.42 and I walked out paying 350 dollars. I really didn't have an extra 100 dollars to be paying as I am in college. I understand things cost but I wish they communicated better and told my actual cost. Maybe he forgot to include the cost to add in new fluid to my cooling system. I'm not quite sure but it really sucks not being able to buy food this month.
Do not go there, they overcharge on everything, literally everything. Told me fixing my brakes (on one side of the vehicle) was gonna cost 1,1k, took it to another mechanic and he got it done for 135 BUCKS.
Helpful staff, very clear in explaining what was wrong with the car. Also, liked the the email updates.
I feel that the gentlemen at Carolina Car Care are always honest and trustworthy. Their explanations are easy to understand, and I always feel as if they are straight and reasonable with me. They seem more than happy to take whatever time is needed to answer any questions that I might have. The waiting room is clean and comfortable, and they make me feel relaxed and “at home.” I have recommended this place several times.
NiNi, I would love to know what happened during your visit that led you to rate us only one star. Please feel free to reach out and I will see what we can do to resolve the issue. 3363731616. Thanks! David