My experience with Carolina Car Care was really great. I was able to request an appointment online for my inspection, and received email confirmation of my appointment in less than 24 hours. The staff members were friendly and professional. Bottom line, it was a very positive experience and I will definitely return there. If you want more detail, read on. I was wary of how the inspection would go at Carolina Car Care due to some negative experiences at another business, but I needn't have worried. They found a nail in my tire, and instead of telling me that I needed a new tire, they offered to patch it for less than $20. Then, after the nail was removed, they found that the nail had not punctured the inner liner and didn't need anything done. They could easily have told me that it needed to be repaired or replaced, and I never would have known. I am not a stupid person by any means, but I am not car savvy, so I'm really at the mercy of whoever I take my car to. The place I had been using for a decade started to require new wiper blades every year in order to pass me, and on one occasion, did not put enough oil in my car after a change. The last straw was requiring a brake job before finishing the inspection, which I later learned was completely unnecessary. Because of their honesty with my tire situation, I now feel that Carolina Car Care is trustworthy and I will not hesitate to use them again.