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5

Had to correct typos on my previous review. Should say I always get great service

5

I also get get service. Jason is always friendly and very helpful. Takes the time to explain things to me. Let's me know which repairs are urgent and which can wait

1

Took my car in for an inspection, and they told me I did not pass. They offered a quote to fix the problems and it was way too expensive. I told them that I did not have that kind of money they offered me a loan, and when I said absolutely no to that they offered to sell me a credit card! I fixed the problems myself for about $30 and took it elsewhere for inspection.

1

Not a good place. There s a better place down the road at Spring garden s.chapmon intersection.

5

Took care of me immediately very pleased with the service.

1

My friend went there and they told him more than $300 to fix a back light which he bought very cheap online and I helped him fix for a beer lol. They are really overpriced, avoid it if you want to save money.

5

Great, conscientious service. On time, good work. The waiting room had been sanitized. The free coffee is nice, too.

1

Never go there. They want all of your money. Was trying to charge me $400 which I fixed for $50 at some place else.

1

Thanks Carolina car care reminder email to write a review. I am glad that you guys have changed the name from 'Honest Car Care' to this one. I went to this place for state inspection. My inspection was failed due to two reasons: (1) Taillight assembly had a small hole and white light was coming out (2) The parking brakes needed to be cleaned. The taillight assembly was minor and had been passed in last two inspection. I consulted another auto mechanic (not gonna say who specifically) about this and he said it wasn't something that he'd fail. Anyways, I asked for the price quote and they gave me an estimate of $362.00 for which I asked for some cheaper alternative and they did not have any. later I fixed it for $36.81 after buying it online and fix was pretty easy and quick with just one wrench. I can understand there might be quality difference and labor charges but 90% more of what you can fix by yourself? About the problem of parking brakes, they cleaned it and failed the inspection second time saying the brakes are worn out and needs to be replaced which would cost $780.56 (including $20 brake fluid charges which they will use). I did not get it done there (apart from the reason that I could not afford) and took it to a mechanic in High Point (again, not gonna say specifically). The High Point guy not only replaced the parking brakes but the regular ones too (brake fluid and minor things were free there) after getting it from AutoZone in front of me and charged $325.00 including state inspection. In short, If I got everything done at Carolina Car Care, I'd have spent a total of 1244.43 (amount I paid + estimates of deferred work) which I got done for 361.81. So, DO NOT GO TO THIS PLACE IF YOU DON'T WANNA GET RIPPED OFF AND PAY A LOT. But everything is not bad here - They are responsible people so ask you to sign liability form which literally says they told you about the problem and in case you die they are not liable at all. Also, you get student discount if you are UNCG student so go, get ripped off and appreciate the discount! Amen.

4

Took care of my car before the time they gave. Found they made an error in pricing and gave it back to me in cash right away.

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