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1

Never go there. They want all of your money. Was trying to charge me $400 which I fixed for $50 at some place else.

1

Thanks Carolina car care reminder email to write a review. I am glad that you guys have changed the name from 'Honest Car Care' to this one. I went to this place for state inspection. My inspection was failed due to two reasons: (1) Taillight assembly had a small hole and white light was coming out (2) The parking brakes needed to be cleaned. The taillight assembly was minor and had been passed in last two inspection. I consulted another auto mechanic (not gonna say who specifically) about this and he said it wasn't something that he'd fail. Anyways, I asked for the price quote and they gave me an estimate of $362.00 for which I asked for some cheaper alternative and they did not have any. later I fixed it for $36.81 after buying it online and fix was pretty easy and quick with just one wrench. I can understand there might be quality difference and labor charges but 90% more of what you can fix by yourself? About the problem of parking brakes, they cleaned it and failed the inspection second time saying the brakes are worn out and needs to be replaced which would cost $780.56 (including $20 brake fluid charges which they will use). I did not get it done there (apart from the reason that I could not afford) and took it to a mechanic in High Point (again, not gonna say specifically). The High Point guy not only replaced the parking brakes but the regular ones too (brake fluid and minor things were free there) after getting it from AutoZone in front of me and charged $325.00 including state inspection. In short, If I got everything done at Carolina Car Care, I'd have spent a total of 1244.43 (amount I paid + estimates of deferred work) which I got done for 361.81. So, DO NOT GO TO THIS PLACE IF YOU DON'T WANNA GET RIPPED OFF AND PAY A LOT. But everything is not bad here - They are responsible people so ask you to sign liability form which literally says they told you about the problem and in case you die they are not liable at all. Also, you get student discount if you are UNCG student so go, get ripped off and appreciate the discount! Amen.

4

Took care of my car before the time they gave. Found they made an error in pricing and gave it back to me in cash right away.

5

My repair was done in a timely manner. The front desk person was respectful.

1

Never again!!!

1

they were gonna charge me 600 dollars to change my radiator fan. either they were not start forward with me or they are too expensive.

5

Needed to have my parent's car looked at and a friend recommended this place. I'm so glad I took his advice bc everyone there went above and beyond for us. They were extremely nice and very knowledge. All around exceptional customer service. They didn't try to sell anything they didn't need at the time due to their current financial situation and they explained everything to my dad including the prices and what they recommended he absolutely needed at the time. Seeing how well they treated my parents when we went I will definitely bring my car up there if I need someone to work on it. Definitely recommend to anyone who needs work done to their car.

5

Needed to have my parent's car looked at and a friend recommended this place. I'm so glad I took his advice bc everyone there went above and beyond for us. They were extremely nice and very knowledge. All around exceptional customer service. They didn't try to sell anything they didn't need at the time due to their current financial situation and they explained everything to my dad including the prices and what they recommended he absolutely needed at the time. Seeing how well they treated my parents when we went I will definitely bring my car up there if I need someone to work on it. Definitely recommend to anyone who needs work done to their car.

5

My 2nd time using Carolina Car Care. Again, excellent service. Jason is great to work with. I have a few different issues that need repairs. Jason went over everything with me and told me what was urgent and what could wait. He's very honest and trustworthy. I'll be back again!

5

Great shop, great staff and top quality. Thanks guys!!

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