2

Great customer service. Decent pricing however I just left and I feel played. I was told by an employee that my walk out cost would be 221.42 and I walked out paying 350 dollars. I really didn't have an extra 100 dollars to be paying as I am in college. I understand things cost but I wish they communicated better and told my actual cost. Maybe he forgot to include the cost to add in new fluid to my cooling system. I'm not quite sure but it really sucks not being able to buy food this month.

1

Do not go there, they overcharge on everything, literally everything. Told me fixing my brakes (on one side of the vehicle) was gonna cost 1,1k, took it to another mechanic and he got it done for 135 BUCKS.

4

Helpful staff, very clear in explaining what was wrong with the car. Also, liked the the email updates.

5

I feel that the gentlemen at Carolina Car Care are always honest and trustworthy. Their explanations are easy to understand, and I always feel as if they are straight and reasonable with me. They seem more than happy to take whatever time is needed to answer any questions that I might have. The waiting room is clean and comfortable, and they make me feel relaxed and “at home.” I have recommended this place several times.

1

Never again

NiNi, I would love to know what happened during your visit that led you to rate us only one star. Please feel free to reach out and I will see what we can do to resolve the issue. 3363731616. Thanks! David

- Greensboro
5

Excellent service

5

They were very prompt with calling me to discuss what needed to be done and told me what and when to expect it to be completed. Very happy with the results.

5

Very quiet and easy to work with.

1

Crooks preying on UNCG children. I brought my car in for a state inspection two years in a row. Both times I was initially positioned a moderate repair as part "of your inspection". But it was a con. A repair? Ok, fine, the car has 100,000 miles. They also position that they have "suggested repairs needed soon" to make it appear they are not pushing these repairs on you. Both years after doing the moderate repair they position as part of "an inspection" they say that there is another repair they found that needs to be done or you won't pass state inspection. It is confusing because they find something to repair and position is as part of your state inspection. The tact they use is to address any other tasks like an oil change first, then they do their "50 point inspection" but position it like it is your NC inspection you came in for. They will do the NC inspection last and then try and gouge you for more repairs after you paid for an unexpected repair that they tell you is for you "inspection" not clarifying that it has nothing to do with your NC inspection I normally test a repair facility, by removing the fuse for my horn, to see how thorough they are. They failed the test and wanted to charge me hundreds to diagnose a missing fuse. I should have known then not to go the second year. But thought after addressing them the first time they would know better, they knew better but I didn't. Lots of good mechanics on Lee St/High Point BLVD...go to one of them. These guys play a very common game, and are crooks.

5

honest,courteous, and on schedule.

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