Was not expecting an estimate so high to get my car fixed, where do they get their parts from? Looked up a radiator for my car and found prices from $50-$140 new and their suppliers prices are $200 and up, like really? only beacuse i need my car is the reason i accepted the $800 estimate. But if it was up to me i would have just sold the car for parts
Adrian, thank you for taking the time to review your service. You are correct - you can go and buy parts cheaper yourself from any one of the suppliers that we use to source parts for your car. The disconnect is in the value that we provide after your service - when you get the parts from us, we provide a three year, 36000 mile warranty AND 12 months of complimentary roadside assistance. You will find that any business you use is going to mark up the products they sell (as that is the definition of retail business), although we do our best to make sure that the markup is in line with competitors in our industry. I would be happy to review your case one on one if you would like - give me a call anytime and we can discuss. Best, David Dew
- Greensboro