I took my car here for an oil change while I was in school because it was closer than my normal shop. They came back telling me I needed a repair that would cost $2200. They were right about the repair but I waited until I got home this summer to take it to my normal shop and it only cost me $400 total..... So much for “honest” auto care.
Erin, so sorry to hear that you had a bad experience at Honest-1. I am glad you were able to have your vehicle repaired elsewhere for a lower cost; however, I am slightly confused as to what they fixed. We recommended replacing your steering rack and pinion, which based on the photos we took was leaking rather badly. Wholesale cost on that part is $300 and the job takes over 6 hours to complete, leading me to think that your local shop fixed something else, or were able to somehow patch the leak. Unless your local mechanic REALLY loves you, there is no feasible way to complete that repair for under $1000. We also recommended a power steering pump at a total cost of roughly $415 - maybe this is what they replaced? I am terribly sorry that you feel as if we tried to take advantage - that is never our intent. Please reach out if you have any other questions or concerns, I am always happy to help. Best, David