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5

I had a wonderful experience with Carolina Car Care, from the phone call to a job well done. You get Honest price for Honest work and I plan on coming back fir all my automotive care .

5

Thank you for the great review! I’m happy to see our commitment to providing excellent service reflected on your last experience with us. Hope to see you again soon!

- Greensboro
5

I love this place! They held on to my broken down vehicle for a while and it really helped me out!

5

Added 7/25: second review.These guys did a great job, especially Tannen and Jason. They took care of my normal maintenance at a reasonable price (plus a coupon) and also caught a problem that was barely noticable but was under warranty. They took the time to explain the problem to the Honda dealer who repaired it under the warranty which was soon to expire. They caught a problem and saved me money. The fact that they went out of their way to communicate an issue where they were NOT getting the business went a long way for me.

Thanks Mark, we look forward to your next visit!

- Greensboro
4

Very nice guys. They got me taken care of quickly even though I was was having an emergency mechanical issue!

Thanks for leaving such a positive review! Let us know what we can do to make it even better!

- Greensboro
5

Excellent and truly honest service. They had me in and out very quickly and even ensure that I understood everything. Thank you!

Hi Jaime, We are thrilled you had such a great experience with us and we appreciate you taking the time to give us your feedback! we hoe to see you again soon!

- Greensboro
5

I needed to get a full point inspection in order to pay registration for my vehicle. This is my very first car, and I am admittedly naïve to what is needed to maintain it. The guys at the Spring Garden location were beyond helpful! After receiving a mailer containing promotional coupons, I called to schedule an oil change, tire rotation, and inspection. I had to schedule during my lunch break as they are closed on weekends. I received shuttle service back to my job while they worked on my car, I was picked up by the shuttle after work was completed, and the price I paid was phenomenal (at least 50-100 dollars cheaper than I was quoted anywhere else)!!! All of the employees were extremely kind and helpful. The facility is clean and full of amenities, and the services were actually completed within an hour!! I will definitely be calling Carolina Car Care first as additional maintenance for my car is needed!!!!

4

Hi Preston, Thank you for the great review! I’m happy to see our commitment to providing excellent service reflected on your last experience with us. Let us know what we can do to make your experience even better! Thanks!

- Greensboro
1

Do not waste your time going to this shop they are horrible. They charged me dealer prices to fix my car and did not fix it correct. Told me I needed a new computer and never needed a computer.had spark plugs and coils put on and were not put in correct the dealership had to tighten my spark plugs down for me because it was causing my coils to burn out because the new spark plugs they put in were tight so that made my coil burn out and they charged me for a new coil witch was there fault it burned out.

Mr. Jackson, So sorry to hear that you were unhappy with your service at Honest-1 Auto Care. I remember your vehicle well as I spent a good amount of time at the Acura dealer trying to understand what they had done in comparison to what services we had completed. I will concede that we did a poor job in communicating the problems to you, and how we based our diagnosis on a technical service bulletin published by Acura addressing the specific issues you were experiencing at the time. I cannot address the spark plugs and the coil issue as no resolution was reached with Acura as to the work they completed versus the work we completed. If you have any questions or further concerns please do not hesitate to reach out, we are happy to help!

- Greensboro
5

I needed to get a full point inspection in order to pay registration for my vehicle. This is my very first car, and I am admittedly naïve to what is needed to maintain it. The guys at the Spring Garden location were beyond helpful! After receiving a mailer containing promotional coupons, I called to schedule an oil change, tire rotation, and inspection. I had to schedule during my lunch break as they are closed on weekends. I received shuttle service back to my job while they worked on my car, I was picked up by the shuttle after work was completed, and the price I paid was phenomenal (at least 50-100 dollars cheaper than I was quoted anywhere else)!!! All of the employees were extremely kind and helpful. The facility is clean and full of amenities, and the services were actually completed within an hour!! I will definitely be calling Honest 1 first as additional maintenance for my car is needed!!!!

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